Understanding the needs of conveyancers – we chat progress with Darren Parfitt
When Darren first joined Prosperity Insurance as Business Development Manager, he shared some details of his professional experience as well as his goals and ambitions for his role here at Prosperity. Just over a year into the role, Darren has provided us with an update on his progress so far, what’s been achieved, and what the future holds for Prosperity Insurance.
When I first joined Prosperity, my main aim was to start learning from the wider industry and from our clients. I wanted to fully understand the needs of our conveyancing clients, the problems law firms face when trying to access insurance policies, and work to differentiate our offer from the wider market.
I’m delighted to say that we have well and truly achieved that. We asked our existing clients which insurance products they wanted to access through our portal, and we delivered. In the coming months, we’ll have introduced the following insurance products for the benefit of our conveyancing clients:
- Rent Charge Insurance
- No Build Over Agreement
- Sewer Drain Fraud Solution
- Missing Illegible Lease Plan
- Missing Illegible Deed Plan (freehold)
- Possessory Title (Land Registered)
- Unknown Freehold Restricted Covenants
- Rights and Easements
- Limited No Title Guarantee
- Missing Mortgage Protection Clause and Housing Act (lender only)
- FENSA and other installation certificates
- Flying-Creeping Leasehold Insurance
This comprehensive range joins our existing collection of products which law firms can confidently provide to those they represent.
Through speaking to our clients, we also learned that convenience was key for solicitors seeking insurance policies on behalf of their clients. Simple to secure quotes, quick policies, minimal reporting requirements, and an easy to use system were all suggested when asked what would make our clients’ lives easier. And so, we’ve been working hard to offer just that. For those who have registered for our portal, quotes are available in seconds; policies in minutes. And we have significantly reduced reporting requirements because we want you to spend your time doing what you do best. In the next few months we will also be making a big announcement which will take convenience to the next level for our customers – and it’s something not many other providers are offering.
The final focus for us has been to ensure that, across all our policies, we’re accessible to firms of all sizes. And to manage this, we’ve made sure there are no minimum policy purchase requirements across all of our products, and we’ve worked hard to be one of the most competitive insurance providers on the market.
Because everything we’re doing in terms of development is based on feedback from our users – we can now confidently say we’re providing some of the best service and products on the market. If you want to have a conversation about how we can support your clients and fit into your existing operation, please give me a call on 07354 793 802 or contact me at darren@prosperityinsurance.co.uk
